An orange light means there is a known problem affecting some users.
A red light means that there is a major or widespread problem.
Current as at Monday, 24 November 2008 02:41 EDST
SERVICE UPDATES
Bigpond Sport: NRL Resolved Issues
The Resolved Issues page provides you with an archive of technical issues and network upgrades that have been resolved or completed over the past 30 days.
We are currently having problems with BigPond NRL.
This is affecting customers nationally.
Customers may experience errors when attempting to connect to www.centenaryofrugbyleague.com.au.
Technicians are treating this issue as a priority and are working on the problem.
We apologise for any inconvenience this may cause you.
Telstra MyConnect™ launched on 6th November 2008.
It will replace several older messaging services.
From this date, older messaging services such as:
-WebMail
-WAPmail/BigPond email on your mobile
-BigPond SMS/MMS
-Webnotes
which will be changed or discontinued.
You can read all about the upgrade to Telstra MyConnect™ here
Warning: Hoax email attempting to capture customer username and password and billing information.
This most recent hoax email is known to have the subject line: BigPond Notification: Account Update Needed
The email advises Members that we were unable to process their most recent payment for their bill. It asks members to confirm and update billing information to prevent their service being interrupted.
The email directs you to a false BigPond page to login.
This email is designed to trick Members into providing their details which can then be used to gain unauthorised access to your service.
If you receive this email, delete it. For an example of the latest threat
Click Here
Printer friendly version 
