An orange light means there is a known problem affecting some users.
A red light means that there is a major or widespread problem.
Current as at Saturday, 26 July 2008 00:26 EST
SERVICE UPDATES
Bigpond Sport: AFL Resolved Issues
The Resolved Issues page provides you with an archive of technical issues and network upgrades that have been resolved or completed over the past 30 days.
We are currently having problems with BigPond AFL.
This is affecting customers Nationally.
Customers may experience Online Web Pages / Content : errors when attempting to connect .
Technicians are treating this issue as a priority and are working on the problem.
We apologise for any inconvenience this may cause you
We are currently having problems with BigPond AFL Website.
This is affecting customers Nationally.
Customers may experience Mobile Web Pages / Content : errors when attempting to connect .
Technicians are treating this issue as a priority and are working on the problem.
We apologise for any inconvenience this may cause you.
Warning: Hoax email attempting to capture customer username and password and billing information. This most recent hoax email is known to have the subject line: BigPond Notification: Account Update Needed
The email advises Members that we were unable to process their most recent payment for their bill. It asks members to update billing information to prevent their account being closed.
The email directs you to a false Telstra page to login to "Start billing confirmation process".
This email is designed to trick Members into providing their details which can then be used to gain unauthorised access to your service. If you receive this email, delete it.
For an example of the latest threat click here
Internet Explorer Users: If you experience errors or delays when accessing Telstra Online Services, please check to ensure you have installed the latest updates for your browser.
Click here for instructions to update your browser
Printer friendly version 
