Warning: Hoax email attempting to capture customer username and password and billing information.
This most recent hoax email is known to have the subject line: BigPond Notification: Account Update Needed The email advises Members that we were unable to process their most recent payment for their bill. It asks members to update billing information to prevent their account being closed.
The email directs you to a false Telstra page to login to "Start billing confirmation process". This email is designed to trick Members into providing their details which can then be used to gain unauthorised access to your service. If you receive this email, delete it. For an example of the latest threat click here

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