An orange light means there is a known problem affecting some users.
A red light means that there is a major or widespread problem.
Current as at Friday, 29 August 2008 06:40 EST
SERVICE UPDATES
Bigpond Sport: V8 Supercars Planned Upgrades
The Planned Upgrades page is where we'll keep you up to date on any upcoming maintenance work or network upgrades, which may affect your BigPond service.
Warning: Hoax emails have been identified attempting to capture customer username and password information.
The most recent hoax emails identified are known to have the following subject lines: (1) WEBMAIL UPGRADE or (2)BigPond account verification.
(1) This email asks users to provide username and passwords to prevent your email account being closed.
(2) This email advises that members that their email address has been used to unauthorised send spam emails and username and password are required to verify your account ownership.
These emails are designed to trick Members into providing their details which can then be used to gain unauthorised access to your service.
If you receive this email, delete it. For an example of the latest threats click here
Internet Explorer Users: If you experience errors or delays when accessing Telstra Online Services, please check to ensure you have installed the latest updates for your browser. Click here for instructions to update your browser