OTHER INFORMATION: BIGPOND BROADBAND

Telstra is member of the following industry organisations:

Telstra complies with a number of industry self regulatory arrangements and standards including :

ACIF C515:2002 Preselection - Single Basket/Multi Service Deliverer
ACIF C518:2000 Call Charging & Billing Accuracy
ACIF C523:2001 Protection of Personal Information of Customers of Telecommunications Providers
ACIF C531:2002 Commercial Churn
ACIF C536:2002 Emergency Call Service Requirements
ACIF C537:2002 Provision of Assistance to National Security, Enforcement & Govt Agencies
ACIF C541:2001 Credit Management
ACIF C542:2001 Billing
ACIF C547:2001 Complaint Handling
ACIF C555:2002 Integrated Public Number Database (IPND) Data Provider, Data User & IPND Manager
ACIF C559:2001 Unconditioned Local Loop Service Network Deployment Rules
Internet Industry Association Content Code of Practice