Frequently Asked Questions

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Why get Cable?

FLY at up to 30Mbps^#
Do you feel the need for speed? Then get ready to fly with BigPond, with download speeds of up to 30Mbps in selected areas of Sydney and Melbourne, and up to 17Mbps in other areas^#. BigPond Broadband Cable Extreme can help you fly faster than ever before.

BigPond Broadband Cable Extreme redefines the idea of high-speed cable downloads. If you want to experience incredible new levels of speed, you've come to the right place.

Life just got easier

Fly through your work and get even more out of your leisure time thanks to BigPond Broadband Cable Extreme. The incredible speeds mean that whatever you're downloading - from movies, music, games or software - it'll happen at lightning fast speeds. Why wait when you don't have to? Join Now

Find out if BigPond Broadband Cable Extreme is available in your area.

Unmetered Entertainment

As a BigPond Cable Broadband Member you'll get access to a range of great entertainment.

You could download a full length movie (850MB) from BigPond Movies in less than 10 minutes^#
Download the latest BigPond Games title or play a multiplayer game with opponents from around the world.
BigPond Broadband Cable Extreme can deliver the power and speed to download a 100MB file in under a minute^#.
Sharing photos and videos with friends and family is made quicker with BigPond Broadband Cable Extreme.

All BigPond Movies, Music, Sport, Shopping, News and Games services are unmetered, so they won't count towards your monthly usage allowance.

Network your home

Get everyone in your home online at the same time^* with a BigPond Home Network Gateway.

Already an existing BigPond member?

If you are a BigPond Dial-Up Member, you can upgrade to Broadband
Cable members can switch to BigPond Broadband Cable Extreme or change your plan to better meet your needs
Cable Standard modem members can move to a cable Home Network Gateway.

Broadband Cable Our Customer Terms

1. Once you reach your 12GB usage allowance, the speed of your service will slow to 64kbps.

# Speeds up to 30Mbps are available in selected areas of Melbourne and Sydney when downloading from capable sites or across multiple sites within your state. Other areas have speeds up to 17Mbps. BigPond Broadband Cable is not available in all areas. Actual customer speeds may be slower and are limited by factors such as your actual location, your plan, internet traffic, your equipment/software and the way data is transmitted. Some modems (incl. Motorola SB4100/SB4200) are not compatible with this speed. With a Home Network Gateway, actual downloads speeds are slower than our top speed.

* Each computer must meet minimum system requirements. Visit our system requirements page for more info.

Copyright Act protects materials such as films, music, books and computer programs. It is an infringement of copyright to download, copy, share or distribute such materials unless it is expressly permitted by the Copyright Act or you have the permission of the copyright owner. You must not use BigPond services to do any of these things.