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COVERAGE THROUGHOUT AUSTRALIA*
Setting up
BigPond® Satellite Broadband must be professionally installed. Once your application has been processed, BigPond will contact you to arrange a convenient time for installation to take place.
Setting up satellite in your home
BigPond Satellite Broadband requires the installation of a satellite dish, cabling and a standard single-ethernet port (HN7000S) modem.
A BigPond technician will install a 74cm, 98cm or 120cm satellite dish on your roof if your installation is standard, or on a pole if your installation is deemed to be complex. If a 180cm satellite dish is required, the technician will mount the dish on a pole and connect it to your standard modem.
Once the satellite modem software is installed, your service should be working before the technician leaves the premises.
Please note: If you are in a rented premises, or one governed by a body corporate, you will need written approval from your landlord or the body corporate before your satellite equipment can be installed. You should also check with your local council, in case you need to submit a Development Application to install a satellite dish.
Standard modem
| Installation Location | Hardware | Professional Installation | Travel | Total |
|---|---|---|---|---|
Urban (zone 1) Communities of more than 10,000 people | $699.00 | $399.00 | $0.00 | $1,098.00 |
Rural Major (zone 2) Communities of 2,500 to 10,000 people | $699.00 | $499.00 | $0.00 | $1,198.00 |
Rural Minor (zone 3) Communities of 200 to 2,500 people within a Telstra standard charging zone | $699.00 | $499.00 | $0.00 | $1,198.00 |
Remote (zone 4) Communities of less than 200 people, or any community not within a Telstra standard charging zone | $699.00 | $699.00 | $1.10/km (round trip) | $1,398.00 + travel charges (if applicable) |
The prices above are for a standard installation, which is classified as a standard roof or wall mount. Additional Charges:
Networking
It's easy to connect your BigPond Satellite Broadband to a server or LAN so you can access the internet from a number of computers. This works for both Windows and Macintosh as well as Linux operating systems.
Please note: BigPond technical support only extends to the first connected computer.
New satellite members who choose the standard single-port (HN7000S) modem option can network computers by simply buying a router.
Existing members on satellite plans can purchase the Ursys Busibox Ethernet Gateway Device, which provides broadband routing, firewall and all the applications you need to manage and control an internet domain.
Also, existing satellite members using the DW4000 modem have the option of upgrading to the network-ready 4 Port Ethernet Gateway unit (DW4020) for a $900 surcharge, or the HN7000S modem for $1200. The DW4020 lets you network up to four computers and Ethernet printers.
To check minimum system and building requirements, click here.
BigPond Satellite Our Customer Terms
* provided you have a clear line of sight to the satellite
