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PLANS AND OFFERS
We've created a great selection of plans, all designed to be simple and flexible. Just choose the plan that suits you best. If your needs change, you can change plans without penalty.
Plans for BigPond Wireless USB Mobile Cards & Wireless Home Network Gateway
Usage allowance1 | Monthly access fee | Additional usage charges |
|---|---|---|
$59.95 | ||
$89.95 | ||
$129.95 |
or call 1800 220 030
The minimum cost with a 7.2 USB Mobile Card or a 7.2 Network Gateway over 12 months on a 200MB plan is $658.40, 1GB plan is $1,018.40, BigPond Liberty® 5GB is $1,378.40 and BigPond Liberty® 10GB is $1,858.40 (plus $9.95 delivery fee for phone/online sales). The minimum cost for a BigPond Elite™ USB over 12 months on a 200MB plan is $758.40, 1GB plan is $1,118.40, BigPond Liberty® 5GB is $1,478.40 and BigPond Liberty® 10GB is $1,958.40 (plus $9.95 delivery fee for phone/online sales).
Please Note: You will be required to select either a mobile card or a Home Network Gateway to connect to a BigPond Wireless Broadband Service. Once you have selected your device you will be unable to change or switch between device types. This does not prevent mobile card customers upgrading to a new mobile card and similarly for Home Network Gateway customers.
For details on approved built-in devices, visit Dell.
A payment processing fee may apply for credit card payments. Find out more.
Features of all plans
- Half price access for the first 12 months on a 24 month plan for Telstra full service home phone customers, plus up to $299 device rebate* More info
- The ability to move to a higher or lower plan, free of charge, when you want to change plans.2
- 24/7 technical support.
- 1 mailbox per account (additional mailboxes are available from $1 per month up to a maximum of 14 additional mailboxes).
- Free network anti-virus and anti-spam security.
- 20MB storage space on both BigPond Photos and BigBlog.
- Unmetered downloading and streaming of BigPond Entertainment including Music, Movies, Sport, Games and more for most BigPond wireless broadband members~.
- Exclusive member offers on BigPond Shopping from some of Australia's top retailers.
* Minimum cost with a wireless broadband 7.2 USB Mobile Card or approved built in over 24 months with HomeLine® Plus on a 200MB plan is $1,267.79, 1GB plan is $1,807.79, BigPond Liberty® 5GB plan is $2,347.79 and BigPond Liberty® 10GB plan is $3,067.79, after rebate. Minimum cost with a wireless broadband 7.2 Home Network Gateway over 24 months with HomeLine® Plus on a 200MB plan is $1,366.79, 1GB plan is $1,906.79, BigPond Liberty® 5GB plan is $2,466.79 and BigPond Liberty® 10GB plan is $3,166.79, after rebate. Minimum cost with a BigPond Elite™ USB over 24 months with HomeLine® Plus on a 200MB plan is $1,466.79, 1GB plan is $2,006.79, BigPond Liberty® 5GB plan is $2,546.79 and BigPond Liberty® 10GB plan is $3,266.79, after rebate.
Already an existing BigPond member?
- If you're a BigPond Dial-Up Member, you can upgrade to broadband
- BigPond Wireless members can change plans to better meet your needs
Cancellation and reconnection
Contract cancellation fees
If you decide to cancel your service early, you will be liable for a cancellation fee of a maximum of $360, pro rated for the months remaining on your contract term.
For example, a customer who wants to cancel 9 months into a 12 month contract may have to pay a termination fee of $360 x 3/12 (the number of months left to run on the contract divided by 12 months) = $90.00.
Reconnection fees
If you choose to reconnect your BigPond Wireless service after it has been temporarily disconnected for non-payment, we may charge you a reconnection fee. The fee varies depending on whether you receive a BigPond bill or a Telstra Single Bill. If you receive a standalone BigPond bill, the reconnection fee is $40. If you have a Telstra Single Bill, please see the Telstra Single Bill terms and conditions for the applicable fee
BigPond Wireless Broadband Our Customer Terms
~ Excludes hourly plan customers.
- Usage means monthly combined upload and download data transfer. 1 Gigabyte = 1000 Megabytes. Unused included allowance expires each month.
- You can change plans once per month or billing period. If you take up our special offer and you change plans in the first 12 months, there may be a delay in receiving your new half price access credits.
