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ACCESS WITHOUT WIRES HOME & ON THE ROAM
System requirements
Following are the recommended minimum requirements to enjoy BigPond Wireless Broadband.
Also, we highly recommend that you help protect your system and vital data with anti-virus and firewall software.
Minimum system requirements
| PC/Notebook users | Macintosh | |
|---|---|---|
above strongly recommended) | iMac, iBook, Power Mac, PowerBook, Mac Mini Intel (x86/32-bit) : iMac, MacBook, Mac Mini | |
512 MB RAM (for Vista) | ||
Notes:
Depending on configuration, performance will vary.
* Server editions of Windows 2000 and XP are not supported. Win XP (x64/64-bit) are not supported.
** Extended Type II PCMCIA complaint (3.3V).
Wireless technical support services
| Hardware | Any PC or Macintosh that meets the minimum system requirements above. Any BigPond-branded Wireless Broadband Device |
| Operating System | All Operating Systems that meet the minimum system requirements above. |
| Software | Internet Explorer 5.5 - 7.0 |
| Not Supported | PCs in a LAN or sharing environment. (This includes PCs that have 2 network cards installed but are not currently connected to a network. Please place your PC into a stand-alone single state before you call the Helpdesk). Any server version of MS Windows or MAC OS. HTML programming, Domain Names, Editing registry settings. Hardware such as Routers, Proxy Servers and Hubs. Servers such as Web Servers, Mail Servers, FTP Servers. Linux, Unix, FTP Software, Netscape, Opera, MS FrontPage & MS FrontPage Express. |
Next G™ network devices
 | BigPond Elite™ USB Mobile Card1 Sierra Wireless USB306 |
 | 7.2 USB Mobile Card1 MF633BP |
 | 7.2 Home Network Gateway1 |
 | 7.2 Mobile Card1 Sierra AirCard 880E |
 | 7.2 USB Mobile Card1 MF636 |
 | Mobile Card Option GTMAX |
 | Mobile Card Sierra Wireless AC875 |
Other computer systems
BigPond Technical Support covers only the modems, hardware and software we specify in our self-install kits. In order to provide comprehensive support to BigPond Members, it's essential we focus on the most popular hardware and software compatible with our broadband products.
BigPond Premium Support is available by our Premium Support Partner gizmo™ and offers a far wider scope of support for problems with home network configurations, network devices, operating systems and software. Plus they offer a 'no fix, no fee' guarantee for your peace of mind.
BigPond Wireless Broadband Our Customer Terms
- 7.2 refers to the manufacturer specified theoretical maximum speed of the device. Actual customers speeds will be less than 7.2Mbps and vary due to congestion, distance from the cell, local conditions, hardware, software and other factors.
