search

BROADBAND SATELLITE
COVERAGE THROUGHOUT AUSTRALIA

 
Printer friendly page
BigPond Broadband Satellite

Satellite Cancellation & Reconnection

Cancellation Fee

All BigPond Broadband Satellite plans and packages are for a term of 18 months.

If you cancel your contract before the end of the 18 months, the cancellation fee will be pro-rated for the amount of the contract term left to run.

Our base cancellation fees are:

  • 1-Way $495.00
  • 2-Way $699.00
  • Broadband Regional Connect $500.00


If you cancel a 1-Way contract with 12 months still to run, for example, you will be charged $495 x 12/18 = $330.

If you need to cancel your BigPond Satellite service, please contact us.


Reconnection Fee

If you choose to reconnect your BigPond Satellite service after it has been temporarily disconnected for non-payment, we will charge you a $108.90 (provided that your satellite equipment is still in place and mounted/aligned).

For reconnection charges that apply in other instances (for examples, if you are moving house), please see Part E - Satellite of the BigPond service section of Our Customer Terms.

If you need to reconnect your BigPond Satellite service, please contact us.

More about Satellite

Satellite Frequently Asked Questions
Minimum system and building requirements

 

Safe Surfing  |  Sitemap  |  Contact Us  |  Privacy  |  Copyright & Trade mark  |  Terms of Use  |  Sales Support Centre  |  Consumer Guidelines  |   BigPond.com  |  Telstra.com  |  Telstra Countrywide  |  Telstra Mobile  |  Now We Are Talking Telstra