So you've installed your new BigPond Home Network Gateway but don't know how to connect it to your other computers, printer or favourite devices?
If you want help setting up and securing your network, we recommend BigPond Premium Support. Our Premium Support Partner, gizmo, can send one of their highly qualified gizmotechs to your place (see postcode checker below to find out if there is a gizmotech near you) and connect your home network for you quick smart.
Premium Support Overview
Network Me! $179
Our Premium Support Partner, gizmo, can:
- Install the gear you need to connect your computer to another computer and another device such as a printer, scanner or digital organiser
- Help secure your network to keep out unwanted intruders
- Show you how to get the most out of networking with features like sharing a printer, swapping files and more.
Is your network growing? gizmo can add your extra computers or peripheral devices to your network. Prices start from $49 when delivered at the same time as a Network Me! service.
There is a gizmotech in your area who can set up your home network. Please submit your booking request below. Your details will be sent to our Premium Support Partner, gizmo, and they will call you within 24 hours to set-up a convenient time to come to your home.
Step 2: Agree to gizmo's terms and conditions
Unfortunately gizmo doesn't have anyone in your area but they do have a gizmotech who can help you over the phone. Depending on your set up, gizmo may be able to help you remotely connect devices, troubleshoot or configure your network. gizmo's fee for phone support is $60.
Please submit your booking request below. Your details will be sent to our Premium Support Partner, gizmo and they will call you within 24 hours to arrange a convenient time to help you out over the phone.
Step 2: Agree to our terms and conditions